Updated May 20th, 2018: Our privacy policy has been updated to reflect new changes to how we collect your data and how that data is used.


When you make a purchase with us or use our services, we understand that you are trusting us with your personal information. We have updated our privacy policy to help you understand what information we collect and why we collect it, who we share that information with and why, and how you can update, manage, export, and delete your information.

This Privacy Policy governs the manner in which PhotographyBB Marketplace collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.photographybb.com website (“Site”). This privacy policy applies to the Site and all products and services offered by PhotographyBB Marketplace.

Who We Are

PhotographyBB Marketplace (“us”, “we”, “our”) is an online marketplace for digital photography tools and resources.

Our website address is: https://www.photographybb.com

Our address is:
PhotographyBB Marketplace
#331 – 6540 Hastings St.
Burnaby, British Columbia
V5B 4Z5

What personal data and information do we collect?

Depending on which of our Services you use, we collect different kinds of information from or about you.

Purchasing a Product and Customer Account Registration: When making a purchase on our Site, you are automatically registering a customer account to save your purchase history and retrieve your purchases at any time. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, email address, and billing details.

Leaving a Product Review: Product reviews can only be made by verified product owners. Therefore, we do not collect any new information since only registered customers can leave product reviews.

Leaving a Comment on our website: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Gravatar: In relation to leaving a Product Review or Comment on our website, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contacting Forms: When contacting our Site support through our support contact form, you will be asked to provide your name and email address so that we can communicate with you and provide support regarding your query. We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Social Media: If you choose to provide us with your social media details (not required), we may retrieve publicly available information about you from your social media accounts.

Visitors: When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. This information is not saved, although your browser may retain your browsing history and any cookies used by our site until you actively clear your browser cache. Clearing your browser cache is your responsibility.

Embedded content from other websites: Articles and content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

When do we collect information?

Your Personally Identifiable Information is only collected when you provide it to us. We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information through a form on our Site.

Other information such as your IP address, browser, and geo-location data may be collected, including pages visited and length of time on our Site so that we can better understand how to improve our Site and Services.

How do we use your information?

The purpose of collecting information you provide to us is for creating a positive, safe, and enjoyable experience for you. Registered customers will be able to make faster future purchases and receive free product updates. The information you provide us with allows us to create a more personal and positive experience.

We may use the information we collect from you when you register an account, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To provide you with a customer account area that you can login to anytime to view your purchase history and retrieve your downloadable products at any time across any of your digital devices.
  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested based on your purchase history with us.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services. From time to time our digital products may receive updates and we will notify you of any free updates to your products so that you may access them through your customer account. We will also send you information about new and relevant product releases we think you would be interested in. Additionally, your name and email address will also be used to provide you with Site announcements such as changes to our Privacy Policy or other important updates that you need to be aware of.

How do we protect your information?

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
  • All transactions are processed through a gateway provider (PayPal) and are not stored or processed on our servers.

Who do we share your information with?

Your personal information and privacy are very important to us and in order to provide you with the best experience, we do share your information securely with 3rd party services whom we are registered with. We never sell your information. The only information we share includes:

CRM: When you make a purchase on our Site, your name and email address is automatically imported into our customer relationship management (CRM) service provider, ActiveCampaign. This information is only used by us for communicating by email with you.

Vendors (Product Creators): As a marketplace, we sell digital products on behalf of vendors who have uploaded their products to our Site, making their products available for sale to you. When you purchase a product through our Site, your name and email address is shared with the individual vendor of the product you purchased. Vendors are required under their agreement with us to safely store this information, which may only be used to provide you with product support, free product updates, and notifications of new relevant products from that vendor. Many vendors accomplish this through an email newsletter, which you may opt-out of anytime using the supplied unsubscribe link at the bottom of any vendor email, by contacting the vendor directly, or by making a request through our Support page.

How Long Do We Retain Your Data?

For visitors and customers that register on our website, we store the personal information you provide in your user profile. All registered users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Registered account data is stored indefinitely to allow for future purchases and indefinite access to purchased (downloadable) products.

If you leave a product reveiw or a comment, the review/comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up reviews/comments automatically instead of holding them in a moderation queue.

How do I view my data?

Customers and registered users can view and edit their data anytime by logging into their My Account page.

How do I delete my data?

You may request for your data to be removed from our system at anytime by contacting our Privacy Compliance Officer at support@photographybb.com or by mail at:

PhotographyBB Marketplace (Div PowerButton Central)
ATTN: Privacy Compliance Officer
#331 – 6540 Hastings St.
Burnaby, B.C.
V5B 4Z5

What Rights Do You Have Over Your Data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. More details about your rights and our responsibilities can be found under Article 17 GDPR.


Cookies: This website or its third party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in this cookie policy.  By closing the cookie warning banner, scrolling the page, clicking a link or continuing to browse otherwise, you agree to the use of cookies.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables our Site and our 3rd party tools to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data (anonymously) about site traffic and site interaction so that we can offer better site experiences and tools in the future.

PhotographyBB Marketplace uses cookies to:

  • Help remember and process the items in the shopping cart.
  • Gain insight into our customer and visitor demographics
  • Keep track of advertisements.

PhotographyBB Marketplace uses the following tools for recording performance cookies:

  • Google Analytics
  • Google AdWords (DoubleClick)
  • Google Fonts
  • Facebook Pixel
  • WooCommerce
  • WordPress
  • ActiveCampaign

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. By closing our cookie notice or by continuing to use our Site, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee the functionality of our Site, our Services, and your experience may not be as intended.

Please read our complete Cookies Policy Page for more information.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@photographybb.com or mailing us at: PhotographyBB Marketplace (Div PowerButton Central) #331 – 6540 Hastings St., Burnaby, BC, V5B 4Z5, Canada

Please note that by withdrawing your consent, you may no longer have future access to your downloadable purchases and you may no longer have access to product support or updates.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have implemented the following:
• Google Display Network Impression Reporting
• Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes through our Privacy Policy Page.

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify you via email within 7 business days
  • We will notify the users via in-site notification within 7 business days


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

  • We collect your email address in order to:
  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can unsubscribe by following the instructions at the bottom of each email and we will promptly remove you from correspondence on the list you originally subscribed to.

Contacting Us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@photographybb.com or by mail at:

PhotographyBB Marketplace (Div PowerButton Central)
ATTN: Privacy Compliance Officer
#331 – 6540 Hastings St.
Burnaby, B.C.
V5B 4Z5